Moving can be a daunting task, but choosing the right moving company can significantly alleviate the stress and ensure a smooth transition. With countless moving companies available in the US, finding the perfect fit for your needs requires some careful consideration. This guide offers essential tips to help you choose the right moving company, making your relocation process easier and more efficient.

1. Start Early and Do Your Research

Planning ahead is crucial. Begin your search for a moving company as soon as you know you’ll be relocating. This gives you ample time to research and compare different companies. Use online resources, read reviews, and ask for recommendations from friends, family, or colleagues who have recently moved. Websites like the Better Business Bureau (BBB) and the American Moving and Storage Association (AMSA) are excellent sources for finding reputable companies.

2. Check Credentials and Licenses

Ensure the moving company you choose is properly licensed and insured. Interstate movers in the US should have a USDOT (United States Department of Transportation) number, which you can verify on the Federal Motor Carrier Safety Administration (FMCSA) website. For local moves, requirements may vary by state, so check with your state’s regulatory body. Insurance is equally important as it protects your belongings during the move.

3. Get Multiple Estimates

Obtain at least three estimates from different moving companies. This helps you understand the average cost and identify any outliers. Be wary of estimates that are significantly lower than others, as they might indicate poor service or hidden fees. Most reputable companies will offer a free, no-obligation estimate either in person or via a virtual survey.

How to Choose the Best Residential Moving Company: A Comprehensive Guide -  Future Positive

4. Understand the Types of Estimates

There are three types of moving estimates: binding, non-binding, and binding not-to-exceed.

  • Binding estimates provide a fixed cost, ensuring you won’t pay more than the quoted price.
  • Non-binding estimates are based on the mover’s initial assessment and could increase if your move involves more items or takes more time than expected.
  • Binding not-to-exceed estimates offer the best of both worlds: if the actual weight of your shipment is less than estimated, you pay the lower amount, but you won’t pay more if the weight exceeds the estimate.

Understand the type of estimate you’re receiving and get it in writing.

5. Ask About Additional Fees

Inquire about any additional fees that might not be included in the initial estimate. This could include charges for packing materials, long carries (the distance from your door to the moving truck), stairs, elevators, or fuel. Understanding all potential charges upfront helps you avoid surprises on moving day.

6. Evaluate Their Experience and Expertise

Consider how long the moving company has been in business and their experience with your type of move. For instance, moving a one-bedroom apartment is different from relocating a five-bedroom house or an office. Some companies specialize in specific types of moves, so ensure they have the expertise to handle your requirements.

7. Review Their Services

Different moving company offer various services. Determine which services are essential for your move and verify if the company provides them. Services may include:

  • Packing and unpacking
  • Storage solutions
  • Furniture disassembly and reassembly
  • Special handling for delicate or valuable items
  • Auto transport

A full-service moving company like Big Burns Moving can handle all aspects of your move, providing a comprehensive solution.

8. Check Reviews and Testimonials

Online reviews and testimonials provide insight into the experiences of previous customers. Look for reviews on independent websites like Google, Yelp, and the BBB. Pay attention to recurring themes in reviews, such as punctuality, professionalism, handling of items, and overall satisfaction. A company with consistently positive feedback is likely to provide good service.

9. Verify Insurance and Liability Coverage

Understand the mover’s liability for your belongings. There are typically two levels of liability coverage: Full Value Protection and Released Value Protection.

  • Full Value Protection means the mover is liable for the replacement value of lost or damaged goods.
  • Released Value Protection offers minimal coverage, usually around 60 cents per pound per item.

Discuss these options with the moving company and consider purchasing additional insurance if needed.

10. Consider Their Professionalism and Customer Service

Professionalism and customer service are key indicators of a reliable moving company. Pay attention to how they handle your inquiries, the clarity of their communication, and their willingness to answer questions. A company that values its customers will be transparent, responsive, and helpful throughout the process.

11. Look for Red Flags

Be aware of red flags that might indicate a less-than-reputable mover. These can include:

  • Requiring a large deposit or cash payment upfront
  • Lack of a physical address or office
  • Vague or incomplete answers to your questions
  • Poor reviews or unresolved complaints
  • Unmarked or generic moving trucks

Trust your instincts and choose a company that makes you feel comfortable and confident in their abilities.

12. Review the Contract Carefully

Before signing any contract, read it thoroughly. Ensure all details, including the moving date, estimated costs, additional fees, and terms of service, are clearly outlined. Don’t hesitate to ask for clarification on any points you don’t understand. A reputable company will be happy to explain and ensure you’re fully informed.

13. Trust Your Instincts

Ultimately, trust your instincts when choosing a moving company. If something feels off or you’re not comfortable with a particular company, it’s okay to walk away and continue your search. Your peace of mind is paramount, and selecting a company you trust will make your move much smoother.

How to Choose the Right Moving Company - You Move Me


Choosing the right moving company can make a significant difference in your relocation experience. By starting early, doing thorough research, understanding the types of estimates, and being aware of potential additional fees, you can make an informed decision. Prioritize professionalism, customer service, and clear communication. With these tips in mind, you’re well on your way to a successful move with a reliable partner like Big Burns Moving.

For more information and to request a quote, visit our website at Big Burns Moving. Happy moving!

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